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In case of exchange or refund, please contact us immediately by replying to the order confirmation email that you received after you completed the order.

Please keep in mind:

• Items must be returned in their original condition within 7 days of receipt
• Damaged or incomplete items will not be accepted and will be returned to you as we got them, at your expense
• Return and reshipping costs will be at your expense
• Discounted items are non-refundable nor exchanged
• Initial shipping costs are non-refundable

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Talk To Us

 If you have questions about a specific item or shipment, please contact us;

info@ziwago.com

Address: Florianopolis, SC, Brazil

Working Days/Hours:
Mon - Fri / 9:00AM - 8:00PM

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